ORDER TAKING

Customer experience is the solid foundation of successful coffee shops and fast food restaurants. Companies aiming at creating customer loyalty need to offer a service which is both fast and effective. When customers call to make an order they don’t want to find a busy line or to be on hold. They want their interactions to be quick, seamless and effortless and that is why the speed of response is incredibly important.

Boost orders over the phone while your staff gets to focus 100% on your in-house customers.

ORDER TAKING CALL CENTRE

Our Order Taking call centre allows businesses to give their staff the time and flexibility needed to take care of their in-house customers without being distracted by ringing phones. Our team of live operators, are trained specifically on how to take orders over the phone so that they can go above and beyond customers’ expectations. By outsourcing your order lines you will be able to answer every call and offer higher quality customer service.

INTEGRATION WITH YOUR SYSTEMS AND WEB-BASED APPLICATIONS ENABLES REAL-TIME MONITORING

THE BENEFITS:

INTERESTED IN
ORDER TAKING SERVICE?

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    Did you know that 67% of callers who can’t reach a real person hang up the phone out of frustration?
    And 34% of those who hang-up don’t call back?

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