Stellar customer experience is the solid foundation of successful hotels and what obviously drives great reviews that build customer loyalty. Guests don’t want their calls answered by recordings while they are on hold or sent to voicemail. When they wish to speak to someone they want their interactions to be fast, seamless and effortless. Our Hotel answering service allows properties to give their staff the time needed to take care of the in-house guests without being distracted by ringing phones. Our team of live operators, are trained specifically to speak the language of hotels so that they can go above and beyond customers’ expectations. We can provide callers from basic information to custom crafted scripts depending on your needs. Our virtual receptionists can act as your front desk handling calls, giving help-desk support assisting potential customers with queries regarding the hotel’s policy, check-in/check-out times, hotel’s facilities, local attractions, booking reservations, handling complaints and many more as the possibilities are endless.