WHO WE ARE.

Oculus Group is a leading BPO service provider that has been supporting clients to achieve business growth and success through its services.

Our company consists of a team of dedicated agents with deep understanding and knowledge of different products and services so that they can deliver customized solutions to each business needs. With patience and positive attitude they are committed to paying attention to every detail and to clearly and effectively communicate your company’s policies, services and products.

We can help you provide customers with an experience that is seamless and effortless through real time conversations either via phone or live web chat.

Our Contact Centre’s agents are experienced problem solvers with excellent communication skills. They become an extension of your company by answering product and service queries, assisting with order placement, product tracking and shipping information to ensure customer satisfaction.

Every business needs a dedicated team of customer service experts in order to assist their clients with queries, support and information. The much needed personal touch of today’s digital era has become the differentiator in customer decisions.

SUPPORT FOR BUSINESS.

Consider how much it costs to employ the average administrative assistant and take into account how much you save with us while maintaining a professional image. How’s that for value!?

SERVICES

Fully trained agents.

Taking Careof Business

A specific agent will be fully trained on your account and assigned to you beforehand.

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SUPPORT

Always there for you.

Always There
For You

The agent will act exactly as a real secretary would at your premises.

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SECURITY

We rely on absolute confidentiality.

Power of
the Trust

Our agents are trustworthy and they follow strict protocols in order to secure your data and personal information.

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IT MAKES SENSE.

0%
Satisfaction Achieved
for our Clients
0+
Years Experience
in Customer Service
0%
Save on
Employee Cost

CLIENTS AND PARTNERS.

EVERY MISSED CALL

IS A LOST BUSINESS
OPPORTUNITY.

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